Our pricing has been updated. View the new plans

Flonnect
Back to Help Center

Privacy & Permissions

Understand how Flonnect handles your data and how to configure permissions for recording.

🔐 Our Privacy Principles

You Control Recording

Flonnect only records what you explicitly select and when you click Start Recording. We never record without your action.

No Background Recording

We do not record anything in the background. When you stop recording, Flonnect stops capturing immediately.

Your Data, Your Choice

Your recordings are yours. You choose what to share and with whom. Delete your recordings anytime.

📋 Required Permissions

Flonnect needs certain permissions to function. Here's what each permission is used for:

Screen Recording

Required to capture your screen, windows, or specific applications.

Only active when you record
Microphone

Required to record your voice for narration and commentary.

Optional – disable if not needed
Browser Access

Required for Chrome Extension to capture web content and create interactive guides.

Only for Chrome Extension

🖥️ Desktop App Permissions Setup

macOS

Screen Recording Permission

  1. Open System Settings
  2. Go to Privacy & Security
  3. Click Screen Recording
  4. Enable the toggle for Flonnect
  5. Restart Flonnect if prompted

Microphone Permission

  1. Open System Settings
  2. Go to Privacy & Security
  3. Click Microphone
  4. Enable the toggle for Flonnect

Note: On macOS, you may need to restart Flonnect after granting Screen Recording permission for the first time.

Windows

Screen Recording

Windows doesn't require explicit screen recording permission for desktop apps. Flonnect will work automatically.

Microphone Permission

  1. Open Settings
  2. Go to Privacy → Microphone
  3. Enable "Allow apps to access your microphone"
  4. Enable "Allow desktop apps to access your microphone"
Linux

Screen Recording

On Wayland, you'll be prompted to select what to share each time you record. On X11, screen recording works without additional prompts.

For PipeWire-based systems, ensure xdg-desktop-portal is installed.

Microphone

  1. Open system Sound Settings
  2. Go to Input Devices
  3. Ensure your microphone is not muted
  4. Test with the system sound recorder

🌐 Chrome Extension Permissions Setup

Microphone Permission

  1. Open Chrome and go to chrome://settings/content/microphone
  2. Select your preferred microphone from the dropdown
  3. Ensure Flonnect extension has permission (check "Allowed to use your microphone" list)

Tab Audio Permission

When recording a Chrome tab, you'll see a "Share tab audio" checkbox in the sharing dialog. Enable it to capture audio from the tab.

Site-Specific Permissions

Some websites may require explicit permission for the extension to work:

  1. Click the puzzle icon in Chrome's toolbar
  2. Find Flonnect and click the three dots
  3. Select "This can read and change site data"
  4. Choose "On all sites" or specific sites as needed

Why does the extension need these permissions?

  • Read and change site data: To capture screenshots and track interactions for interactive guides
  • Microphone: To record voice narration (optional)
  • Tabs: To identify which tab you're recording

📩 Need Help with Permissions?

If you're having trouble setting up permissions or have privacy questions, our support team is here to help.

Contact Support
Report an Issue
Getting Started Guide →
Troubleshooting →