Free plan now available — Pro starts at $12/mo. View plans →

Frequently Asked Questions

Find quick answers to the most common questions about Flonnect's screen recording, interactive demos, audio setup, and permissions.

Getting Started

Audio & Microphone Issues

Interactive Demos

Supported Platforms

AI Features & Editing

Pricing & Plans

Privacy & Permissions

Still Need Help?

Can't find what you're looking for? Our support team is ready to help.

Contact Support

Report an Issue

Free plan now available — Pro starts at $12/mo. View plans →

Frequently Asked Questions

Find quick answers to the most common questions about Flonnect's screen recording, interactive demos, audio setup, and permissions.

Getting Started

Audio & Microphone Issues

Interactive Demos

Supported Platforms

AI Features & Editing

Pricing & Plans

Privacy & Permissions

Still Need Help?

Can't find what you're looking for? Our support team is ready to help.

Contact Support

Report an Issue

Getting Started

What are the two recording modes in Flonnect?

How do I record my screen with the Desktop App?

How do I create interactive guides with the Chrome Extension?

What editing features are available in Flonnect?

What sharing options does Flonnect provide?

Audio & Microphone Issues

Why is my audio not recording?

Why can't I record system audio on Mac with Chrome Extension?

How do I enable tab audio in the Chrome Extension?

Can I record system audio on Windows with the Chrome Extension?

My external microphone is not working in the Desktop App. What should I do?

My microphone is not working in the Chrome Extension. How do I fix it?

Interactive Demos

Why doesn't interactive demo work in the Desktop App?

What can I create with interactive guides?

Supported Platforms

What platforms does Flonnect support?

Is Flonnect available on Linux?

Which browser extensions are available?

Do I need both the Desktop App and the Chrome Extension?

Is there a mobile app?

AI Features & Editing

What AI features does Flonnect offer?

How does AI transcription work?

What is AI smart trimming?

Can I generate images and videos with AI?

What is the AI Background Remover?

How do AI credits and AI generations differ?

Pricing & Plans

What plans does Flonnect offer?

Is there a free plan?

What is included in the Pro plan?

What is included in the Business plan?

What is included in the Team plan?

Is there a discount for annual billing?

Do you offer student, NGO, or creator discounts?

What are AI credits and how do they work?

Can I upgrade or change my plan later?

Privacy & Permissions

Does Flonnect record in the background?

What permissions does Flonnect need?

How do I grant screen recording permission on macOS?

How do I set up microphone permission on Windows?

How do I set up permissions for the Chrome Extension?

Why does the Chrome Extension need 'Read and change site data' permission?

How does Flonnect handle my data?

Still Need Help?

Getting Started

What are the two recording modes in Flonnect?

How do I record my screen with the Desktop App?

How do I create interactive guides with the Chrome Extension?

What editing features are available in Flonnect?

What sharing options does Flonnect provide?

Audio & Microphone Issues

Why is my audio not recording?

Why can't I record system audio on Mac with Chrome Extension?

How do I enable tab audio in the Chrome Extension?

Can I record system audio on Windows with the Chrome Extension?

My external microphone is not working in the Desktop App. What should I do?

My microphone is not working in the Chrome Extension. How do I fix it?

Interactive Demos

Why doesn't interactive demo work in the Desktop App?

What can I create with interactive guides?

Supported Platforms

What platforms does Flonnect support?

Is Flonnect available on Linux?

Which browser extensions are available?

Do I need both the Desktop App and the Chrome Extension?

Is there a mobile app?

AI Features & Editing

What AI features does Flonnect offer?

How does AI transcription work?

What is AI smart trimming?

Can I generate images and videos with AI?

What is the AI Background Remover?

How do AI credits and AI generations differ?

Pricing & Plans

What plans does Flonnect offer?

Is there a free plan?